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Reputation Engine

More reviews in public. Bad feedback caught in private.

Charted depth

18.6k / yr

Illustrative, not a client result

The leak

Low review volume, and bad reviews landing publicly instead of in the owner's inbox where they can still be fixed.

We measure it on Reviews per month, average rating, and response time to negative feedback.

One enquiry, plotted.

Two finished jobs, and the fork that keeps one of them off your public rating.

16:2018:00Path APath BSame day

Step the track

Two finished jobs, and the fork that keeps one of them off your public rating.

The system, running.

Every finished job asks for a review, and unhappy feedback is routed to you instead of Google.

Job completeYOUR STACKReview agentTASMAN AICustomerCUSTOMERGoogle profileYOUR STACKYour inboxYOUR TEAMJob closedReview askedRating backPositiveNegative
Tasman AI
Your stack
Customer
Your team

Every finished job asks for a review, and unhappy feedback is routed to you instead of Google.

What we build

  • Automated review request sent at the right moment after a job
  • Negative-feedback interception routed to the owner before it goes public
  • Post-visit feedback collector
  • Review-to-social reposting for strong reviews
  • Competitor review monitoring

Designed to wire into

The systems this engine is designed to read from and write back to.

  • Google Business Profile
  • Facebook
  • Xero
  • Fergus
  • Cliniko

Happy customers rarely leave a review on their own. Reputation Engine asks at the moment satisfaction is highest, routes unhappy customers to a private feedback form instead of a public star rating, and reposts your strongest reviews to social automatically.

It’s usually the fastest engine to show a visible result — reviews start arriving within the first week — which makes it a strong pilot before committing to a larger build.

Sound your own numbers.

Bring your real figures to a short call and we'll tell you honestly whether this engine is worth building for you.